Office Manager - Insurance Agency
--700 Commerce Dr, Suite 5077, Oak Brook, IL, 60523, USA--
Job Description
We are looking for a highly organized and customer-focused Office Manager to join our Insurance Agency. This role is pivotal in managing office operations, supporting staff, and ensuring excellent customer service.
Responsibilities
- Oversee daily office operations and administrative tasks.
- Develop and maintain strong customer relationships.
- Assist customers with inquiries, claims, and policy updates.
- Organize office meetings and schedules.
- Educate clients on insurance options using a customer-focused approach.
-
Ensure compliance with insurance regulations and policies
- Maintain accurate records and documentation.
- Support marketing and community outreach initiatives.
- Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Must Have
- Associates or Bachelor’s degree in Business Administration or related field preferred.
- Insurance industry experience is a must
- Previous experience in office management or administrative roles.
- Strong customer service and relationship management skills
- Excellent communication and organizational skills.
- Proficiency in Microsoft Office and office management software.
- Ability to multitask in a fast-paced environment.
- Able to obtain life and health insurance license
- Property and casualty license required